Privacy Policy

Jacksonville Innovation Hub, LLC

Last Updated: November 13th, 2025

Jacksonville Innovation Hub, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This
Privacy Policy explains the information we collect, how we use it, and the choices you have. By using
our website, services, memberships, events, or facilities, you agree to this Policy.

1. Information We Collect
Information You Provide
We may collect:
- Name, email, phone number, and mailing address
- Company or project information
- Billing and payment details
- Membership applications and agreements
- Event registrations and RSVPs
- Messages sent through our website or contact forms

Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages viewed and referring URLs
- Cookies and tracking data

Information from Third Parties
We may receive information from:
- Payment processors
- Event platforms
- Social media accounts you choose to link
- Partners involved in programming or resources we offer

2. How We Use Your Information
We use your information to:
- Provide and manage memberships, programs, and services
- Communicate with you about events, updates, or opportunities
- Process payments and maintain billing records
- Improve our website and member experience
- Maintain the security and operations of our facilities
- Comply with legal obligations

We do not sell your personal information.

3. Sharing of Information

We may share your information only when necessary:
Service Providers — Trusted vendors who help us operate—such as payment processors, email
platforms, security providers, and IT services.

Partners and Programs — If you participate in events, accelerator programs, workshops, or
mentorships, we may share necessary information with the relevant partners.

Legal Requirements — We may disclose information if required to comply with Florida or federal law.

4. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information.
Under Florida’s Information Protection Act (FIPA), if a data breach occurs that involves your personal
information, we will notify you as required by law.

5. Children’s Privacy
Our website and services are not intended for individuals under 13. We do not knowingly collect
personal information from children.

6. Your Choices
You can unsubscribe from emails, manage cookies in your browser, or request updates to your
information.

7. Retention of Information
We retain personal information only as long as necessary.

8. Links to Third-Party Sites
We are not responsible for the privacy practices of those sites.

9. Florida-Specific Rights & Requirements
We comply with FIPA, FDUTPA, and all applicable state-level requirements.

10. Changes to This Policy
We may update this Privacy Policy from time to time.

11. Contact Us
Jacksonville Innovation Hub, LLC
Email: info@jaxinnovationhub.com